Terms & Conditions

Merchant Info

Company Name: Bureau Twentytwo DOO
Company Address: Herojska 3, 11235, Mali Požarevac, Serbia
Company Activity and Industry Code: 5911
Company Number: 21616141
Tax ID: 112148352
Web Address: https://b22.io
Phone Number: +381 62 122 0 222
Email Contact: office@b22.io

Service Offering

Bureau Twentytwo DOO is a full-service digital agency offering various digital services including: Logo design, branding, drawings, graphic designs, sketches, video editing, 2D animation, 3D designs, product designs, ux/ui designs, web designs, website development, original files, source code, reports, documentation, visual brand management and other.

Privacy Policy

View our full privacy policy here.

Protection of Financial Transaction Data

During payment card data entry, confidential information is transmitted via a public network in a protected (encrypted) form. Payment card information is not available to our system at any moment.

Money Back Policy

Bureau Twentytwo DOO offers a money back policy due to termination of contract or unsatisfactory service delivery determined by written (email) communication. Contact your account manager or office@b22.io to request a refund for agreed services.

Complaint Policy

Please fill in this form and send it to office@b22.io for any complaints you might have with the services delivered.


In the case of returning goods and refunding funds to a customer who previously paid with one of the payment cards, in part or in full, and regardless of the reason for the return, Bureau Twentytwo DOO. is obliged to make the refund exclusively via VISA, EC/MC, Maestro and Dinacard payment method, which means that the bank will refund the funds to the payment card user’s account at the seller’s request.

Conversion Rate

All payments will be effected in Serbian currency – dinar (RSD). The amount your credit card account will be charged for is obtained through the conversion of the price in shown currency into Serbian dinar according to the current exchange rate of the Serbian National Bank. When charging your credit card, the same amount is converted into your local currency (USD, EUR) according to the exchange rate of credit card associations/your issuing bank. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site and your credit card bank statement. Thank you for your understanding.



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